Frequently Asked Questions

Answers to your common queries about our practical IT safety training programs

What is included in the phishing drills?

On-site Drills

Our phishing drills include custom-designed email simulations that mirror real-world attack patterns, hands-on assessment of responses, detailed reporting on click rates and vulnerability points, and guided workshops on recognizing and reporting suspicious messages.

What is a phishing drill?

Interactive Modules

A phishing drill is a simulated attack that replicates real deceptive emails or messages. Participants learn to identify suspicious elements and behaviors without actual risk. After the exercise, trainers review the results and share practical guidance to reinforce safe practices.

How long does each training session last?

Device Hygiene Focus

Sessions typically run for 3 to 4 hours, including hands-on drills, group discussions, and device hygiene routines. We adjust duration to suit team size and delivery format.

Can the program be delivered on-site in Dubai?

Device Hygiene Focus

Yes. We host sessions at premium venues like Armani Hotel Dubai or at your office. Hybrid delivery options are also available for remote participants.

Is content tailored to our industry?

Device Hygiene Focus

Absolutely. We customize scenarios and device hygiene checklists to reflect common practices and policies within your sector, ensuring relevance and maximum engagement.

How many participants per group?

Device Hygiene Focus

Ideal group size is 10 to 20 learners. This allows for interactive drills and personalized feedback. Larger groups can be accommodated with parallel breakout sessions.

What languages are supported?

Device Hygiene Focus

Our primary delivery language is English. We can include bilingual materials or translation support upon request.

Do participants receive materials after training?

Device Hygiene Focus

Yes. Each attendee receives a digital handbook, step-by-step device hygiene checklist, and sample phishing templates for ongoing practice.

How do you measure improvement?

Device Hygiene Focus

We track click-rate reduction in follow-up drills and assess device configuration compliance against our hygiene checklist. Results are shared in a concise report.

Are there prerequisites for attendees?

Device Hygiene Focus

No formal prerequisites. Basic familiarity with email and internet browsing is sufficient. All tools and guidance are provided during the session.

Can we schedule recurring sessions?

Device Hygiene Focus

Yes. Many organizations choose quarterly or biannual drills to keep awareness fresh. We work with your calendar to find suitable dates.

What technical setup is needed?

Device Hygiene Focus

Participants need a laptop or tablet with a stable internet connection. We supply any additional simulation software or materials.

Who conducts the training?

Device Hygiene Focus

Our lead trainers have over a decade of field experience in cybersecurity education and incident response. They combine technical know-how with engaging delivery.

How do we get started?

Device Hygiene Focus

Reach out via our website or email to discuss your requirements. We’ll propose a plan, timeline, and venue details for your approval.